Shipping Policy

Shipping Policy – tebdot.com

Shipping Area

We proudly deliver to all 50 U.S. states, including Alaska and Hawaii. At the moment, international shipping is not available. However, expanding to global markets is part of our roadmap, and we hope to serve international customers in the near future.

Please note: We do not ship to P.O. Boxes, APO/FPO addresses, or U.S. territories at this time.

1. Order Processing

Once your payment is successfully confirmed, we begin preparing your order. This typically takes 1–2 business days.

• Orders placed before 2:00 PM EST on business days are usually processed the same day.
• Orders placed after 2:00 PM, on weekends, or on federal holidays will begin processing the next business day.
• If delays occur due to high volume or inventory issues, we’ll notify you via email.
• During peak seasons (e.g., holidays), please allow an additional 1–2 days for processing.

2. Transit Time

Transit time typically takes between 2–4 business days once your order has been processed.

Actual delivery time may vary depending on:

• Your location (urban vs. rural)
• Weather conditions
• Carrier service disruptions or high volume
• National holidays

If you haven’t received your order after 7 business days, please contact us so we can investigate and resolve the issue.

3. Shipping Partners

We work with trusted carriers to ensure reliable and timely delivery:

• USPS (United States Postal Service)
• UPS (United Parcel Service)
• FedEx

Our logistics system automatically selects the best available carrier based on your location and delivery speed.

4. Shipping Cost

We charge a flat rate of $6.99 for all domestic orders, regardless of destination or package size.

There are no hidden fees — what you see is what you pay. Occasionally, we may offer free shipping promotions, which will be clearly announced on our website and social channels.

5. Tracking Your Order

Once your package ships, you’ll receive a confirmation email with your tracking number and a direct link to monitor its progress in real time.

• Track when your order leaves our warehouse.
• See estimated delivery dates.
• Receive live status updates during transit.

If your tracking doesn’t update after 72 hours, please reach out to our support team for help.

6. Shipping Issues & Support

If you encounter any of the following:

• Tracking status hasn’t updated for more than 5 days.
• Your order is marked as delivered but cannot be found.
• Your package was damaged in transit.
• Your shipment hasn’t arrived within 7 business days.

Please don’t hesitate to contact us — we’re here to help resolve any shipping issue quickly and fairly.

Email: [email protected]
Response time: Within one business day.

Tebdot LLC
Address: [To be filled]
Working Hours: Mon–Sat, 8:00 AM – 7:00 PM (EST)